International Expansion, Exigo, and You
Your business is growing. You’ve done well in your local market, and now it’s time to expand.
It’s time to go International.
This can be a daunting task, and certainly there are a lot of considerations you’ll need to make along the way. Have no fear! Exigo Professional Services is here to assist you on your International journey. To get started, simply open a ticket and let us know what you want to do, e.g. “I want to launch my Italy market”. Your professional services team will take it from there.
Okay, but what does “take it from there” actually mean? What’s the process?
All right, so it’s not quite that simple. And keep in mind that as your technology partner there are certain questions that we can’t answer for you, such as business strategy or legal requirements.
What we can offer, however, is guidance and customizations to enable your business to get the most out of the Exigo platform. We’ve put together a short guide to help you start this process, and you can download it on our new training hub
Here’s a sneak peak, with examples, of the kinds of questions and decisions you’ll need to make when adding a country:
This is just a sample of some of the things you’ll need to consider. The guide covers most of these topics, and even shows you which parts of the system you can configure on your own to meet these needs. And when you get to the point where you’re ready to dive in and make changes to your commission plan, or add some new tax rules to your order calculation engine, or update your enrollment form, Exigo Professional Services is ready for you.
Exigo’s policy is that we announce scheduled API changes 7 days in advance (some cases may vary). As a courtesy to our clients we send email notifications of these announcements in addition to posting them in the Portal. One way you can avoid any issues is by using a “Versioned” API endpoint instead of the “Default” API. Here is a brief explanation of how it works:
If you are using a URL that looks like: https://companykey-api.exigo.com/3.0/ExigoApi.asmx :
You are pointed to the Default API. You will always get all new API changes as soon as they are deployed.
If you are using a URL that looks like this: https://companykey-api.exigo.com/tran/v2018.7.12.4/ExigoApi.asmx :
You are pointed to a Versioned API, which will not change when a new version is deployed. You can also see which API version is currently set as the Default API, this is document on the Changelog page here (you must be signed in with an API user to see this page), the version number of the current Default API is displayed at the top of the page:
When a new API change is announced we include the preview URL so you can test.
The preview URL is simply a versioned API as well. You can test any versioned API against your production environment, or you can test in a sandbox. Here is an example URL for testing a versioned API in Sandbox 1. Note the difference: sandboxes don’t use the ‘companykey-api’ naming convention.
Check out the Exigo hub for the following newly created Tutorial Videos and Resource Documents: